Monitor the health of your IT help desk using real-time and customizable dashboards. Download this presentation to learn more about how ServiceDesk Plus MSP helps you deliver efficient managed services and get a higher ROI. Use canned and custom reports to gain the right insights. Optimize asset utilization, avoid vulnerabilities, and ensure license compliance.īreak a full-blown project into milestones and tasks, set roles and provide access permissions, track resource utilization, monitor the overall progress of your IT projects using colored Gantt charts. Ensure that there are no more unauthorized or failed changes.ĭiscover, track, and manage your IT assets in one place. Streamline planning, approval, and implementation with automated work flows. Maintaining multiple customer accounts using multiple tools and managing them accurately.Īnalyze the root cause and reduce repeat incidents in your IT. Tracking and Billing for the services offered.

Reduce outages, improve agent productivity, meet SLAs, and manage the complete lifecycle of your IT tickets. Manage your accounts and provide quality services with features thoughtfully designed to handle multiple clients. The features available in ServiceDesk Plus are listed below.

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